Privacy Policy
We are committed to protecting and respecting your privacy.
This Policy explains how, when and why we collect personal information about people who visit our website, contact us or make a booking. It also explains how the information is used, how we keep it secure and under which conditions we may disclose it to others.
We regularly review our Privacy Policy and it may change over time. Please, therefore, check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this Policy.
Who are we?
No.9 Putsborough provides holiday let accommodation in the UK.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us with a query or make a booking.
How do we collect information from you?
We collect information when you interact with us directly (e.g., by filling out a form or contacting us), when you make a booking, or through automatic technologies such as cookies.
What type of information is collected from you?
The personal information we collect might include your name, phone number, address, email address, IP address, and information regarding what pages are accessed and when. We do not collect any special category data.
If you make an online booking your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
Why is your information being collected?
We collect your personal information to enable us to process your queries and bookings promptly and efficiently.
How is your information used?
We may use your information to:
- Respond to a query you have submitted;
- Confirm a booking you have made;
- Correspond with you regarding a booking you have made;
- Seek your feedback or comments on your experience staying with us;
- Send you communications which you have requested or that may be of interest to you. These may include information about last minute availability or offers;
- To carry out our obligations arising from any booking contracts entered into by you and us.
How is your information stored?
Our website is hosted on the Word Press platform. Word Press provides us with the online platform that allows us to advertise our accommodation to you. Your data may be stored through Word Press’s data storage, databases and the general Word Press applications. They store your data on secure servers behind a firewall.
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.
Who will your information be shared with?
We will not share your information with third parties for marketing purposes.
We use Supercontrol, a third-party booking platform, to manage bookings and reservations. By making a booking through our website your personal data may be processed by Supercontrol. For more information on how Supercontrol handles your data, please refer to their Privacy Notice.
We may share your information with third parties if required to do so by law, for example, for legal compliance, fraud prevention, or other legal matters.
Your preferences
You have a choice about whether or not you wish to receive information from us. If you provide your email to us (either if you subscribe on our website or from booking a stay with us), we may send information to you in relation to any news or promotional offers. If we send you such marketing communications, we will always include an unsubscribe option in the email and you will have the opportunity to unsubscribe from any emails at any time. You can also email us at no.9putsborough@gmail.com to unsubscribe at any time.
How you can update your information
If the information you have supplied to us changes, please email us at no.9putsborough@gmail.com notifying us of any changes.
Security precautions in place to protect the loss, misuse or alteration of your information
Our website is hosted by www.thatnerd.co.uk who implements appropriate technical and organisational measures to protect personal data, such as access controls, data encryption, and regular security audits. When you give us any personal information, steps are taken to ensure that it’s treated securely. Any sensitive information that you provide via our website is encrypted and protected by Secure Socket Layers (SSL) technology.
Use of ‘cookies’
Like many other websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
For further information about cookies and how to manage or disable them please go to: https://ico.org.uk/for-the-public/online/cookies/
Links to other websites
Our website contains links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Review of this Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Material changes to this Privacy Policy will be communicated via email or prominent notifications on our website.
Questions regarding this Policy
Any questions regarding this Policy and our privacy practices should be sent by email to no.9putsborough@gmail.com.
Policy reviewed: July 2025